Returns & Refund Policy


Since day one, our engineers and workers have always put product quality as our highest concern. We have spent countless hours designing and improving and perfecting the product. We inspect each and every unit before shipment.

However, we understand that we are not perfect yet. If for any reason you are unsatisfied, you may return your purchase within 30 days of delivery for refund of the purchase price. 

Here is how: Please send us an email at help@shuttercase.com.  We will create a USPS return label for you and send to you the label by email. Follow the return instructions in the mail by USPS.  All returned items MUST be in their original condition, no scratches, no damages, no imprints or signs of use. Shipping costs are not refundable. Returns are processed and refunded immediately upon receiving the return.

Please note that if you have purchased from Amazon, Apple, Google or B&H, you will need to first contact the vendor from which you purchased for all exchange and return inquiries.